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My decision to become a real estate professional grew out of my very positive experience as a buyer. My husband and I were immensely pleased with the service that Donna Evers provided as our agent when we bought our house in 1984, and to this day we are thrilled with the home and community we have as a result. Since joining Evers & Co. in 1987, it has been my mission to deliver equally wonderful service and results to the buyers I represent.

The buyers I work with are a diverse group with varying real estate needs. I represent young, first-time buyers; suburban families; high-end buyers, and people who are downsizing. Having worked closely since 2000 with developer and architect Marc Reshefsky and Cathedral Investments, I also have extensive experience with new construction.

Here are the key steps I take to ensure the successful purchase of your home:

  1. Creating a "wish list" of all the home and neighborhood features that are important to you.

  2. Previewing properties for you so that you can focus on the ones that most closely meet your needs.

  3. Emailing daily updates of houses you may like from the MRIS (Metropolitan Regional Information System), a multiple-listing service that covers the entire Washington metro area.

  4. Lining up financing: I can put you in touch with numerous lenders who will help you understand your financing options and provide you with loan approval.

  5. Writing a contract: Through years of experience, I know how to write contracts that "win."

  6. Presenting the contract: I'll advise you at every turn until a contract is ratified and a written agreement is in hand.

  7. Contingencies and the escrow period: I'll provide names of inspectors and settlement attorneys and also accompany you to your inspection and advise you on any inspection issues.

  8. Settlement: I know that this final step, when the deed and money change hands, is potentially the most nerve-wracking. As with every other step, I'll be there to make sure it all gets done correctly and smoothly.

  9. After the sale - I'm always there for follow-up. If you need the names of any contractors and community resources, I'm just a phone call away.

I pride myself on being able make buyers comfortable as they go through what is often a daunting process. How do I do that? By listening well and being patient. By advising you on when a particular house is right for you-or not. By operating within your time frame and preferences. By working closely and personally with you at each stage of the process. By sharing my extensive familiarity with the neighborhoods and houses in Upper Northwest D.C., Bethesda, Chevy Chase, Rockville and Potomac. By having a thorough knowledge all the "nuts and bolts" aspects of buying a house.

As an agent with Evers & Co., I am also able to draw on the firm's resources for buyers. Evers & Co. has a complete, up-to-date list of lenders, title attorneys, building inspectors, painters, contractors and others, so I can supplement my own list for buyers if necessary. A resource that is perhaps even more important is my colleagues at Evers & Co.: They are not only knowledgeable and experienced, but also collegial and always ready to share their information and insights about houses, neighborhoods and the market in general.

To provide the best possible service, I do ask a couple of things of you as a buyer. They both have to do with communication. One: Talk to me. Tell me what you're looking for, what you like and don't like. Tell me if you change your mind about something. Two: Ask questions. Ask about neighborhoods, about the features of a house, about what to expect at any point in the process. Remember that the only bad question is the one you don't ask.

I like to think that I form a team with the buyers I represent, that we join together to explore many excellent options and reach a wonderful result.